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PawOS Docs

Payments

How PawOS processes payments.

Subscriptions and Ticket Wallet top-ups are paid through secure checkout — the PawOS desktop app never handles your card details.

How it works

What you see

  • Your plan, Paw Compute usage and limits, Ticket Wallet balance, payment status, and a clear message when a limit or balance stops a request.
  • Which activity uses Paw Compute and which uses the Ticket Wallet.

What PawOS does

  • Paw Compute measures everyday usage against your plan’s limits.
  • The Ticket Wallet is a separate balance used for completed autonomous tickets.
  • Plan checks happen before work runs and before plan-restricted connectors are enabled.

Permissions

  • Buying Ticket Wallet credits does not change your plan, and changing your plan does not add Ticket Wallet credits.
  • A paid plan still asks for approval before actions that change your machine.
  • Failed, blocked or unverified autonomous work is never charged.

Records

  • Usage and charges show the source, amount, period and remaining balance.
  • When something is blocked, PawOS says whether it’s your plan, your usage, your balance or a connection.

Good to know

  • Refunds, invoices, taxes and cancellations follow the billing and legal policy pages.